Invoice and payment syncing with quickbooks

Can you please explain how the new setting works so we users can understand how it works. With the changes you have made we are now having to do everything manually as we don’t have any clear instructions on how these new settings work.

We have some clients that are setup to AUTOPAY their monthly invoices in Quickbooks as Design Files does not offer this feature. (some of our clients pay a recurring monthly design fee for the duration of the project, similar to a subscription. And since Design Files doesn’t offer a way to auto create the invoice and auto debit the client’s account we do this in Quickbooks.) We don’t want those invoices and payments to sync as that would be double counting everything.

This new setting seems to be an ALL or nothing in terms of syncing with Quickbooks.

This new setting is going to cause way more work for us in terms of invoicing and payments. Who all did you ask about when designing this new setting? Why did it get released at the end of the year and with NO instructions or release notes to the users??????

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Upvoters
Status

In Review

Board

🐞 Bug Reports

Date

Over 1 year ago

Author

Meg O'Brien

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