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Product Name in Order Tracker

Feature Requests

I find it pretty frustrating we have the backend name for products and then the client facing name. But when I generate a PO the backend name is what is transferred and ultimately what is shown to the client in the order tracker. If it is the backend name, the client should never see it. So it shouldn’t be the name previewed in the client facing order tracker.

Posted by Greyson Lohrey ·
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Comments1

  • Celeste McGowan

    •

    Mar 1, 2025

    Totally agree! Would be amazing for clients to view the tracker BUT only if they can view the client facing product name while keeping the backend name only visible to our team.