Share your ideas, requests, or feedback so we can keep improving the product around the way you work.
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API Connection
We use DesignFiles as a central part of our FoundHomeCo. studio workflow and have created a studio dashboard that brings together project schedules, team responsibilities and execution tasks. We’d love a supported way to connect it to DesignFiles. Currently, access depends on a browser session, which makes scheduled updates unreliable. Do you offer—or could you develop—a read-only API with the following capabilities? Project information: project name, status, assigned team members and the Overview design due date. Project calendars: every event, including dates, times, time zones, multi-day ranges, descriptions and assignments. Communications: team discussions and client feedback, including authors, timestamps, replies, mentions and approval decisions. Project documents: notes, attachments and links to our Google Drive Project Engines and execution documents. Reliable updates: unique record IDs, last-updated timestamps and notifications when information is added, edited or deleted. Secure ongoing access: a supported connection that remains authorized between scheduled runs, with read-only permissions and the ability to revoke access. Our dashboard uses this information to show deadlines, identify responsibilities and flag conflicting instructions for the appropriate team member. Corrections require team confirmation; the integration would preserve the original DesignFiles records. It also crawls design boards for review. Please let us know whether this is already possible, what access method you recommend, or whether it could become a supported integration. Best, Terri-Leigh FoundHomeCo.
we are two people working on one project and we need to be able to log our notes under client notes
we need a feature where when i log a note under my login, it says that i’m the one that wrote it (and what day/time) and then Sam can do the same that way we have an ongoing log of all communication with client
List Clients Alphabetically in Create Financial Reports
In the drop down box on Create Financial Reports please list these clients alphabetically. My designers sometimes call the clients and create their profile by a different name than everyone else knows. I have to search through the list to find them. I can type a letter and hope the correct client shows however today i was searching for Faya and typed F and Fa and Fay and each time it came up with Ginger. Not sure how your program works that it came up with that but i then had to search through the list to find what i was looking for.
active Clipper shows in all tabs
I’m enjoying the updates to the Clipper, but wish an active Clipper window didn’t follow me around as I bounce to other tabs. Can it please stay on the tab that it was opened for?
disable product information when tagging a product
I just logged in after not using Designfiles for a week or two. Sometimes I just like to tag a product for a quick design study. Now suddenly I HAVE to enter the vendor name, link etc. I never had to do that in the past. I could just tag an item and save it to a library. It just adds extra steps when I am just trying to do quick studies. Can this feature be disabled?
Spec sheets information
I would like to enter information such as grout colors in the Project Specific notes section and have it transfer over to the spec sheet. Right now if you want to have your grout color that you’ve attached to your tile selection transfer to your spec sheet you have to enter it in the General Product Notes section but if you use that same tile for a different client and want to use a different color grout, it pulls the same information. We need to be able to differentiate as job specific notes that automatically pull to the spec sheet.
Client Experience
We are trying to allow Clients to use Design Files as their Client Portal, as suggested, so that they can log in and check the Order Tracker, Invoices, Design Boards on their own timeline. Pretty much 95% of my Clients find Design Files to be quite confusing -first, when they log in, they see a “sales” board to start a new project everytime they log in (PLEASE make this go away! they HAVE a project and that is why they are logging in!), their comments and my comments in Project Discussions are jumbled up. I can’t share just one or two new boards with the Client in an email or notification, unless I share all 38 Boards, or MANUALLY UNSHARE all the old boards, and then the Client can’t see the boards I had to unshare obviously. So I have now tried sharing new boards via Project Discussion, but even then you can only share one board at a time this way and all the comments go to this board which is not obvious to the Client. Here is an example email I get from almost all of my Clients: “I posted several comments and they appeared in several different places. I think I need some assistance. Also, do you’all delete things from design files as you go because I wasn’t able to see things you posted earlier when I went back to look last night. For example, the previous little hutch next to pantry. I was trying to see if it was similar to what you were suggesting in the top middle laundry cabinet but I couldn’t figure out where to look back to see it. Sometimes I use my phone, sometimes my laptop- but it’s usually hit or miss until I stumble on things. Would appreciate a quick navigation review. Thx.” And this poor Client has had us walk her through several things. This Client is not the only one. Would really appreciate a more streamlined, organized Client Experience, with larger Presentation Boards, being able to switch between Boards easily during a Presentation without scrolling through a PDF or the Boards, etc. What would be amazing is if there were a Client Tutorial for Design Files that we could share with them. Because I don’t even know how it works on the Clients’ end. And an easier way for the Client to navigate the system. (and us) Thank you!
Timestamp beside the date for inbox messages
This seems like a common sense request since it would help us give better customer service to our clients and allow us to understand when they sent the messages to know if there concern has already been addressed by another team member
Vanity cabinets
It would be great if you had vanity cabinets with sinks available in the base cabinet section. I tried to adjust the depth of the of the sink base cabinets , but it will not let me adjust the depth, it keeps it at 24” deep.
BACK to "FOLDER", NOT -->ALL DESIGNS
If you are working on a board within a folder you’ve created, PLEASE when you click to “save and exit” you can exit back into the FOLDER, not back into ALL of your designs. It’s so frustrating to go to “all” designs and then have to click back into your folder.
Allow order tracking to include all tabs
I would like to be able to send my clients an update not he order tracking that shows the estimated date and not just items that shipped.
Copy Paste From One Floor Plan to another
Would be great to be able to copy paste from one 3d floor plan to another
Subtotal cost issue
The subtotals in the invoice did not add up manually so I started to investigate. Massachusetts does not charge shipping tax. When you put shipping cost in the product it transfers to an invoice as a subtotal. You should remove that or make it work as a NOTE as this is wrong!
Moving walls/ floorplans
I drew a den, but I needed to move it to the right side of the floor plan I had already created for the rest of the house. Unfortunately, I couldn’t do that. I was told I would have to delete it and start from scratch! How is something as basic as moving walls, repositioning a floor plan, or even centering the floor plan within the workspace not an option? These seem like fundamental features that should be available.
Listed Project Menu
It would make life SOOO much easier if, when you hover over “projects” the top of the page, it had a link to a page where EACH project is LISTED out in most recent order or alphabetical order, and THEN you click on it. I find it so frustrating that the only way to look at all of my projects is the screen with thumbnails. I feel like this is something DF has been needing for a lont, long time.
Clipper Issue
Hi! When I want to use the “screenshot” clipper, most of the time when I capture the entire image, only about ¼ of the image shows in the photo. This happens all the time.
Larger Message window in Project Discussion
In “Project Discussion” please make the message window larger to write inside of so we can see more than one sentence at a time. It’s very hard to check for errors and read the whole message you’re writing if you can’t see most of it.
Patterns for specific flooring, tile, and wallpaper
It would be amazing to create patterns out of our tile, flooring and wallpaper selections. Basically, what we now have with the AI product to model but for 'flat' pieces of designs. Exactly what you can do on SketchUp.
Wallpaper Options
I would love to have some additional wallpaper selections, preferably from large vendors, such as Schumacher. The current options are very limited, many of which are outdated styles. Thanks for considering this.
"undo" on design boards
This has to be the only piece of software I use where “undo” is not an option for something just done. So many times I make a mistake on a design board, most often I delete something by accident, and I really wish that simple command would work here. Thanks!