Share your ideas, requests, or feedback so we can keep improving the product around the way you work.
Help us make DesignFiles better for you
Ability to hide/remove items from Order Tracker
If a PO has additional line items that do not need to be tracked, ability to hide them from the order tracker.
please make tasks more useful
I would LOVE for the task feature to be actually useful (I’ve given up previously but am trying again). Please let this function remember my previous settings (having to click that I only want to see incomplete tasks every time I navigate back and forth to a page is annoying). Please let me add/edit details about a task when I’m creating it vs. having to create it THEN click back in to do so. After I enter a task then hit “return” please assume that I want to add another task next (and let me start typing right away) vs. putting me back to stare at my list of tasks having to again click “add task”. Please don’t repeat columns from one project into another project. Please reference highly-usable task apps like Asana, Trello, Ticktick etc to see best practices in tasks! It would be super great for this to better serve project management needs… thank you.
Project Discussion
It’s pretty close for the client facing tab and internal tab for discussion right next to each other. Is there anyway to differentiate between the two besides the light colored background. Could we make the internal discussion default when the project discussion is opened?
Attachments Visibility
It’s pretty close for the client facing tab and internal tab for attachments right next to each other. Is there anyway to differentiate between the two. Could we make the internal attachment the default when we click on attachments?
RFQ Vendor Communication
It would be helpful if the vendor replied to the email to send back to DF for easy review. Could also be helpful for the vendor to input information regarding the quote.
Time Tracker - multiple projects
The ability to add time for multiple projects on the same screen would be helpful, instead of having to get into each project separately to log time.
Template/Copy Entire Project
I would absolutely benefit from having the ability to either 1- make a project template (including questionnaire, design board template, presentation templates, tasks, etc.) with repeating items used in every project, 2- The ability to copy and paste an existing project with the ability to edit/update to the new project. This would be an absolute GAME CHANGER for me as I would use EVERY DAY. PLEASE, PLEASE, PLEASE!!!!
Client View - Open to main page
Clients always come back to say they see only one board when I share an entire design, I have to direct them to the DESIGNS tab top left. Wouldnt it make more sense when sharing a whole design (vs just one board) for it to open here instead of a single board without a scroll option?
new clipper
Hi, the new clipper update is awful, I have to manually select all the info myself which takes so much longer - surely updates should improve the functionality?
Under Cabinet/Shelf Lighting
It would be very helpful to have the ability to add lighting under-cabinet or shelf lighting, as well as under the edge of base cabinets. These could be visible, such as puck lights, or led strips that can be added. The main purpose would be displaying the lighting on the renderings to show clients what it would look like illuminated.
API Connection
We use DesignFiles as a central part of our FoundHomeCo. studio workflow and have created a studio dashboard that brings together project schedules, team responsibilities and execution tasks. We’d love a supported way to connect it to DesignFiles. Currently, access depends on a browser session, which makes scheduled updates unreliable. Do you offer—or could you develop—a read-only API with the following capabilities? Project information: project name, status, assigned team members and the Overview design due date. Project calendars: every event, including dates, times, time zones, multi-day ranges, descriptions and assignments. Communications: team discussions and client feedback, including authors, timestamps, replies, mentions and approval decisions. Project documents: notes, attachments and links to our Google Drive Project Engines and execution documents. Reliable updates: unique record IDs, last-updated timestamps and notifications when information is added, edited or deleted. Secure ongoing access: a supported connection that remains authorized between scheduled runs, with read-only permissions and the ability to revoke access. Our dashboard uses this information to show deadlines, identify responsibilities and flag conflicting instructions for the appropriate team member. Corrections require team confirmation; the integration would preserve the original DesignFiles records. It also crawls design boards for review. Please let us know whether this is already possible, what access method you recommend, or whether it could become a supported integration. Best, Terri-Leigh FoundHomeCo.
we are two people working on one project and we need to be able to log our notes under client notes
we need a feature where when i log a note under my login, it says that i’m the one that wrote it (and what day/time) and then Sam can do the same that way we have an ongoing log of all communication with client
List Clients Alphabetically in Create Financial Reports
In the drop down box on Create Financial Reports please list these clients alphabetically. My designers sometimes call the clients and create their profile by a different name than everyone else knows. I have to search through the list to find them. I can type a letter and hope the correct client shows however today i was searching for Faya and typed F and Fa and Fay and each time it came up with Ginger. Not sure how your program works that it came up with that but i then had to search through the list to find what i was looking for.
active Clipper shows in all tabs
I’m enjoying the updates to the Clipper, but wish an active Clipper window didn’t follow me around as I bounce to other tabs. Can it please stay on the tab that it was opened for?
disable product information when tagging a product
I just logged in after not using Designfiles for a week or two. Sometimes I just like to tag a product for a quick design study. Now suddenly I HAVE to enter the vendor name, link etc. I never had to do that in the past. I could just tag an item and save it to a library. It just adds extra steps when I am just trying to do quick studies. Can this feature be disabled?
Spec sheets information
I would like to enter information such as grout colors in the Project Specific notes section and have it transfer over to the spec sheet. Right now if you want to have your grout color that you’ve attached to your tile selection transfer to your spec sheet you have to enter it in the General Product Notes section but if you use that same tile for a different client and want to use a different color grout, it pulls the same information. We need to be able to differentiate as job specific notes that automatically pull to the spec sheet.
Client Experience
We are trying to allow Clients to use Design Files as their Client Portal, as suggested, so that they can log in and check the Order Tracker, Invoices, Design Boards on their own timeline. Pretty much 95% of my Clients find Design Files to be quite confusing -first, when they log in, they see a “sales” board to start a new project everytime they log in (PLEASE make this go away! they HAVE a project and that is why they are logging in!), their comments and my comments in Project Discussions are jumbled up. I can’t share just one or two new boards with the Client in an email or notification, unless I share all 38 Boards, or MANUALLY UNSHARE all the old boards, and then the Client can’t see the boards I had to unshare obviously. So I have now tried sharing new boards via Project Discussion, but even then you can only share one board at a time this way and all the comments go to this board which is not obvious to the Client. Here is an example email I get from almost all of my Clients: “I posted several comments and they appeared in several different places. I think I need some assistance. Also, do you’all delete things from design files as you go because I wasn’t able to see things you posted earlier when I went back to look last night. For example, the previous little hutch next to pantry. I was trying to see if it was similar to what you were suggesting in the top middle laundry cabinet but I couldn’t figure out where to look back to see it. Sometimes I use my phone, sometimes my laptop- but it’s usually hit or miss until I stumble on things. Would appreciate a quick navigation review. Thx.” And this poor Client has had us walk her through several things. This Client is not the only one. Would really appreciate a more streamlined, organized Client Experience, with larger Presentation Boards, being able to switch between Boards easily during a Presentation without scrolling through a PDF or the Boards, etc. What would be amazing is if there were a Client Tutorial for Design Files that we could share with them. Because I don’t even know how it works on the Clients’ end. And an easier way for the Client to navigate the system. (and us) Thank you!
Timestamp beside the date for inbox messages
This seems like a common sense request since it would help us give better customer service to our clients and allow us to understand when they sent the messages to know if there concern has already been addressed by another team member
Vanity cabinets
It would be great if you had vanity cabinets with sinks available in the base cabinet section. I tried to adjust the depth of the of the sink base cabinets , but it will not let me adjust the depth, it keeps it at 24” deep.
BACK to "FOLDER", NOT -->ALL DESIGNS
If you are working on a board within a folder you’ve created, PLEASE when you click to “save and exit” you can exit back into the FOLDER, not back into ALL of your designs. It’s so frustrating to go to “all” designs and then have to click back into your folder.