Ability to Customize Order Tracker
My order tracker (preview mode) only shows updates to client when its ordered/shipped/delivered. I want the option to edit/customize this to what we want the client to see. For example, I don’t want them to know my order date, but I do want them to know when it is received at the receiving warehouse or maybe when it is planned for install. The order tracker is a cool feature, but needs some tweaks to not feel clunky
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Comments3
Kelsey Noel
Sep 30
•Merged request
•3 votes
Add a "Received" status to the client product tracker.
Right now, the client sees that the item has shipped but it hangs there until the item has been delivered to the client. I would like the client to know when items have been received so they don’t think they are just lost in shipping.
Michelle Adams
Aug 26, 2025
•Merged request
•4 votes
It would be great if we could customize the "order tracking" so that when we share this information with clients, we can alter what they are seeing. For example, when I preview it as the client sees it, it does not show estimated ship date. There's just certain information that does not populate for them.,
Christin Gregersen
Aug 21, 2025
Yes! Estimated ship date and Estimated Delivery Date is essential!